Finance & Insurance
Scenario Requirements:
In the business scenarios of banks, insurance companies, and securities companies, associates are required to collect and confirm the personal information of the applicant. Equally, the applicant must have the option to confirm the business processing results. The traditional business processing process typically requires the associate to manage the following steps: initiate the business system, use the ID card reader to read the applicant's ID card information for verification (if necessary), retrieve, or enter, the applicant's information, enter the business content, print the business processing form or agreement contract for the applicant to sign and stamp (if necessary), copy relevant certificates, and finally scan the electronic file of the whole set of information for archiving.
The entire process requires the printing of paper documents for signature, the stamping and copying of certificates, the manual archiving of the signed paper documents as well as required copies of the same, and, finally, storage in an environmentally approved location.
Solution Design:
Whether deploying Client/Server (C/S) architecture or Browser/Server (B/S) architecture, most business systems can be integrated with our hardware through Ugee Signature™ SDK. Through Ugee Signature™ hardware products, many biometric indications of intent, such as in-person signature, as well identity, such as fingerprint and photo, can be captured and introduced into existing customer digital transformation workflows. For example:
- Use 5" signature pad to collect user handwritten signatures for confirmation of business workflow documents and files;
- Share documents on one of our 10.1" signature devices for the purpose of customer review and analysis and, ultimately, customer signature capture via the pop-up signature window;
- Additional biometric collections such as fingerprint and face photography can be achieved in parallel with the above described signature capture and document review workflows through our multifunctional biometric products. Many of our customers consider these products where a higher level of governance is demanded; such as, account opening or closing, transaction handling, and agreement signing.
Solution Advantages:
The traditional customer facing work-flow can be inefficient and labor-intensive with numerous in-direct costs associated with the handling and mantenance of paper documents. Through the use of biometric signature capture, the existing workflow can be transformed into a paperless workflow which is more efficient with a high level of document governance resulting in an improved customer experience as well as reduced cost and risk to the business workflow.